73bd Privacy Policy — Your information is completely safe with us

1 Introduction

73bd ("we", "our", or "the platform") is a trusted online gaming service provider operating for users in Bangladesh. We take the privacy and protection of our users' personal information very seriously.

This privacy policy explains how 73bd collects, stores, uses, and where necessary shares your personal information with third parties. By using our services, you are considered to have agreed to the terms of this policy.

You are requested to read this complete privacy policy carefully before visiting or using our website 73bd.cam. If you have any questions or concerns, please contact us at [email protected].

2 What Information We Collect

73bd collects various types of information to operate its services properly. These are described in detail below:

2.1 Information Provided at Registration

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only users aged 21 and above are approved for an account)
• User's preferred language and currency
• Password (stored in encrypted form)

2.2 Financial and Payment Information

• bKash, Nagad, Rocket, or Upay account number
• Bank account details (for bank transfers)
• Transaction history and records
• Dates, amounts, and methods of deposits and withdrawals

2.3 Automatically Collected Information

• IP address
• Browser type and version
• Device information (mobile, tablet, or desktop)
• Operating system information
• Cookies and session data
• Time spent on the site and information about pages visited

2.4 Identity Verification Information

For security and fraud prevention purposes, we may request identity verification documents when necessary, such as a National Identity Card (NID), passport, or driving licence copy.

3 Purpose of Data Collection

73bd uses your information for the following legitimate purposes:

• Account management: To create, verify, and manage your account.
• Payment processing: To complete deposit and withdrawal transactions and maintain financial records.
• Customer support: To resolve your issues and provide 24/7 live chat support.
• Security and fraud prevention: To detect illegal activity, multiple accounts, and fraud.
• Legal compliance: To comply with applicable laws and regulations.
• Relevant offers: To send you relevant promotional offers based on your preferences (you can opt out at any time).
• Service improvement: To analyse user experience and improve the quality of our platform.
• Responsible gaming: To identify patterns of excessive play and provide support where needed.

4 Information Sharing and Disclosure

73bd does not generally share your personal information with third parties. However, in specific circumstances, limited information may be shared with the following parties:

4.1 Payment Processors

The necessary payment information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete your financial transactions. This information is used solely for the purpose of processing transactions.

4.2 Technology Service Providers

We use the services of trusted technology partners to ensure the functionality of the platform. These partners operate under strict confidentiality agreements and cannot use your information independently.

4.3 Legal Requirements

Information may be disclosed to comply with court orders, lawful requests from government authorities, or applicable laws. In such cases, we will provide only the minimum information legally required.

4.4 Fraud Prevention

In cases of serious fraud or to assist in the investigation of illegal activity, information may be shared with the relevant authorities.

5 Cookies and Tracking Technologies

The 73bd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your experience on the site.

5.1 Types of Cookies

• Essential cookies: Essential for the site to function properly — login sessions, security tokens, and so on.
• Functional cookies: Remember your language preferences, layout settings, and similar choices.
• Analytics cookies: Help analyse site usage to improve the quality of our service.

5.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may affect some important features of the site.

6 Data Security Measures

73bd uses industry-standard security measures to protect your personal information:

• SSL encryption: All data transmission on our site is protected by SSL encryption.
• Data encryption: Sensitive information stored on our servers (passwords, payment data) is stored using strong encryption algorithms.
• Access controls: Only authorised staff can access the information they need.
• Regular security audits: Regular reviews are conducted to identify potential security risks.
• Two-factor authentication: An additional verification layer is provided to protect your account.
• Firewall and intrusion detection: Advanced technologies are used to prevent unauthorised access.

However, no storage or transmission of information over the internet can be guaranteed to be completely secure. We take every precaution, but users' own vigilance is equally important.

7 Data Retention Period

73bd retains your personal information in accordance with the following policy:

• All information is retained for as long as your account is active.
• Even after an account is closed, certain information may be retained for a specified period to meet legal requirements.
• Financial transaction records are retained for the period required under applicable regulations.
• Marketing communication data is deleted immediately after you opt out.

Once the specified period has ended, we securely delete or anonymise your information.

8 Your Rights and Choices

As a 73bd user, you have the following rights over your own information:

8.1 Right to Access Information

You can contact us at any time to find out what information we hold about you and how it is being used.

8.2 Right to Correct Information

If any information in your profile is incorrect or incomplete, you can request that it be corrected.

8.3 Right to Opt Out of Marketing Communications

You can stop receiving promotional emails or messages at any time. Contact us at [email protected].

8.4 Right to Close Your Account

You can request to close your account at any time. However, for legal reasons, certain information may continue to be retained for a specified period.

8.5 Right to Lodge a Complaint

If you have any concerns about how your information is handled, please contact us first. We will address your complaint within a reasonable time.

9 Third-Party Links and Services

The 73bd platform uses software from game providers such as Pragmatic Play, JILI, PG Soft, Spribe, and others. These providers have their own privacy policies and may collect information independently.

If you use any third-party links or services through our platform, the privacy policy of the relevant party will apply. We are not responsible for how third parties handle information.

10 Protection of Children and Minors

73bd's services are for users aged 21 and above only. We do not knowingly collect any information from minors.

If we become aware that a minor has registered, that account will be closed immediately and the relevant information will be deleted. If a parent or guardian suspects their child has registered on our platform, please contact us immediately at [email protected].

11 Policy Changes and Updates

73bd reserves the right to update or revise this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• A message will be sent to your registered email address.
• A notice will be displayed on the site.
• The "Last updated" date at the top of the page will be changed.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this page regularly.

12 Contact Us

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Email: [email protected]
• Live chat: 24/7 live chat support in Bengali is available

We generally try to respond to your enquiry within working days. Your privacy is very important to us and we are committed to resolving your concerns promptly.